Privacy Policy

Effective Date: April 21, 2025

At Danai Organic (“Company,” “we,” “us,” or “our”), we are committed to protecting and respecting the privacy of individuals who visit our website, www.danaiorganic.com (“Site”), as well as those who interact with our products, services, and communication platforms. This Privacy Policy outlines the nature of the data we collect, the purposes for which it is used, the rights of individuals regarding their data, and the mechanisms we employ to safeguard that information.

By accessing or using our Site, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.

1. Scope and Application

This Privacy Policy applies to all users of the Site, including but not limited to customers, subscribers, individuals submitting inquiries, and individuals accessing our content. It governs the collection, use, disclosure, and storage of personal data by Danai Organic within the jurisdiction of India and is designed in accordance with applicable Indian laws and, where relevant, global data privacy best practices.

2. Information We Collect

We collect various types of information to provide and improve our services and offerings. The categories of information we may collect include:

a. Personal Identifiable Information (PII):

When you make a purchase, create an account, sign up for our newsletter, or contact us via forms or email, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely via third-party gateway, Razorpay)
• Account credentials and login history (if applicable)

b. Technical and Analytical Information:

When you interact with our Site, we may automatically collect:

• Internet Protocol (IP) address
• Browser type and version
• Device identifiers
• Pages visited and time spent on the Site
• Referral URLs
• Cookies and tracking data (see Section 5)

This information is collected via tools such as Google Analytics and Facebook Pixel to assess traffic patterns and user engagement, enabling us to enhance our digital presence and advertising efforts.

3. Use of Collected Information

The personal information collected may be used for the following purposes:

• To process, manage, and fulfill orders and transactions
• To create and maintain user accounts
• To communicate regarding purchases, inquiries, and support requests
• To deliver marketing communications, promotional offers, and newsletters (subject to your preferences)
• To enhance our Site functionality, performance, and user experience
• To personalize advertising through third-party platforms such as Facebook Ads and Google Ads
• To comply with applicable legal obligations and enforce our legal rights

4. Sharing and Disclosure of Information

Danai Organic does not sell or rent your personal data to third parties. However, we may disclose your information in the following contexts:

• Service Providers: Trusted third-party partners who perform services on our behalf, such as payment processing (Razorpay), data analytics, advertising, and IT support.
• Legal Obligations: Where required by law, regulatory authorities, or legal processes, we may disclose personal information to comply with legal obligations or to protect the rights, property, or safety of Danai Organic, its users, or others.
• Business Transfers: In the event of a merger, acquisition, or restructuring, personal data may be transferred as part of the business assets.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect browsing data and understand user behavior. These cookies allow us to:

• Maintain session data and user preferences
• Analyze usage patterns via Google Analytics
• Serve personalized and retargeted advertisements via Facebook Pixel and Google Ads

By using our Site, you consent to our use of cookies. You may disable cookies through your browser settings, although some features of the Site may not function as intended.

6. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While no online service is entirely secure, we work diligently to safeguard your data.

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, tax, and regulatory requirements.

7. Your Rights and Choices

As an individual whose data is collected by Danai Organic, you may have the following rights:

• The right to request access to your personal information
• The right to correct or update inaccurate or incomplete data
• The right to withdraw consent for marketing communications
• The right to request deletion of your personal data (where applicable)

To exercise these rights, please contact us using the details provided in Section 9.

8. Third-Party Links

Our Site may contain links to external websites operated by third parties. This Privacy Policy does not apply to such third-party websites, and we are not responsible for the privacy practices or content of those websites.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, you may contact us at:

Danai Organic
Email: [email protected]
Website: https://danaiorganic.com

10. Policy Updates

We reserve the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service offerings. Updates will be posted on this page, and continued use of the Site following such changes constitutes your acceptance of the revised policy.